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Where will better take your career?

Our Culture

We're fueled by passionate, curious, and supportive individuals who embrace boldness and challenge the status quo. We foster an environment where authenticity is celebrated, respect is paramount, and success is recognized. Together, we're committed to creating a workplace where employees feel empowered to grow the career they want.

Experience career opportunities as boundless as your ambitions

Join us, and gain the freedom to explore limitless career paths as part of a global winning team. You'll be empowered to learn new skills, develop your career, and grow as a person - all with the mentorship and support you need from leadership and colleagues.

Make a global impact

We believe you can make a living and make the world a better place. Together, we strive to be a force for positive change for our colleagues, our customers, and the communities where we live and work. From digital investment and innovation to global environmental, social and governance action, we’re working together to help shape a better future for everyone.

Thrive in a supportive environment

You can be yourself here. We've built a culture where values come first, and diverse perspectives and experiences are celebrated. We prioritize the physical, mental, emotional and financial well-being of our colleagues through our products and policies, and offer flexible work options and generous benefit plans to support you at every stage of your career.

How we work

We’re a team that takes pride in being there for our customers when they are counting on us and in doing the same for each other, too. And we know having the flexibility to balance business demands and your personal needs in a way that works for you is important to overall well-being. Based on your role, we offer three ways of working, with the majority of our colleagues on a hybrid work arrangement.

Hybrid

Hybrid colleagues will work in the office for a minimum of three days per week.

In-office

For the roles best suited to being in the office, colleagues will work in the office full time.

Remote

Some of our colleagues work fully remote with occasional time in the office.

Our Benefits

Shouldn't there be more to a workplace than work? We think so. That’s why we offer a range of benefits to help you grow both personally and professionally.

Elevate your knowledge and skills

In a rapidly changing world, education and mentorship is vital for staying current and fostering personal growth. At every stage of your career, you’ll be empowered to gain the skills and opportunities you need to grow the career you want.

Explore unlimited career opportunities

A career isn’t just a destination. It’s a journey. With multiple career paths and our global footprint in front of you, you’ll have an exceptional opportunity to find the one that’s right for you.

Feel supported in your wellbeing

We care deeply about the wellbeing of our colleagues and offer a holistic approach. You’ll have access to flexible workplace benefits to help support the mental, physical and financial health of you and your loved ones.

Gain flexible work options

We all need flexibility to balance our personal and professional responsibilities.

Our workplace options - in office, hybrid and remote - support the evolving and individual needs of our colleagues.

Embrace inclusion and wellbeing

We foster an environment where everyone can feel accepted, valued and included— values come first, and diverse perspectives and experiences are celebrated.

Help shape your community

If you’re passionate about making a positive impact, then we want to help. Every year, our colleagues contribute time, energy and creativity to bring about meaningful change where we live and work - and get paid time off to volunteer.

Our ERGs

Employee Resource Groups (ERGs) are voluntary networks led by colleagues who share a common identity or life experience. They provide support and advice to each other, create connections with the community and raise awareness of issues, challenges and initiatives. They also provide insight to DEI issues and hold us accountable to our DEI commitments.

Globally, Manulife has 15 Employee Resource Groups with 40 chapters and over 14,000 members. Learn more about our ERG's in the section below.

Ability: A community of employees committed to building a positive and inclusive work environment for employees of all abilities.
AMP (Association of Multicultural Professionals): Promotes cultural awareness, cultivating talent and creating meaningful growth opportunities for multicultural professionals.
EMBRACE (Where Employees of Manulife Bridge Race, Culture and Ethnicity): Aims to create an environment where communication and cooperation help members bridge race and culture and support each other in fully living their identities at work and beyond.
Family: A safe place where you can share your family experiences and get support.
GenerationNEXT: A community that helps to bridge the generation gap in our workplace by connecting colleagues who are looking for networking, career development and volunteer opportunities.
GWA (Global Women's Alliance): Supports and encourages the recruitment, development and advancement of women throughout the organization.
IPTA (Indigenous Peoples and Their Allies): Aims to better enable Indigenous colleagues to advance professionally, have open and honest conversation while increasing the awareness of Indigenous Peoples.
Latin X: Promote cultural awareness about Latin American diversity; and encourage inclusion through recruitment, development and career management for individuals representing this important community.
Males Allies: Passionate about men and women working together to promote gender equality and the advancement of women.
MiLE: A group for all employees who are current service members, veterans, and their families and supporters.
PACES (Pan-Asian Community for Employee Success): Strives to build the presence, influence and leadership potential of Pan-Asian employees of Manulife.
PROUD (Professionals Reaching out for Unity and Diversity): Promotes an inclusive workplace for lesbian, gay, bisexual and transgender (LGBT) employees to promote their full and unencumbered contribution to Manulife.
Shalom: Building an inclusive space for Jewish colleagues and allies and serving as a forum to celebrate and share Jewish heritage and identity.
Sustainability Hub: A forum created to engage colleagues and help them learn about sustainability, both personally and through the lens of Manulife.
VIBE: Aims to better enable our Black employees to advance professionally, support the aspirations of potential employees and increase awareness of various Black cultures.

Decisions made easier. Lives made better.

That’s our mission and we work every day to bring it to life for our more than 35 million customers around the world. Within that is a promise of Better that drives our colleagues and gives us purpose. We help customers live longer, healthier, better lives, and we create better investment opportunities to secure financial incomes and futures. Better fuels us, inspires us, and is an investment in our shared future as we push to deliver for our customers, shareholders, colleagues, and communities.

Our values

Our Values are the guideposts. They define who we are and how we work together: we are a digital, customer-centric market leader that's leading the change customers demand. We’re working together to build strong communities inside and outside.

Obsess about customers – We predict their needs and do everything in our power to satisfy them.
Do the right thing – We act with integrity and do what we say.
Think big – Anything is possible. We can always find a better way.
Get it done together – We’re surrounded by an amazing team. Do it better by working together.
Own it – We feel empowered to make decisions and take action to deliver our mission.
Share your humanity – We build a supportive, diverse and thriving workplace.

Employee testimonials

If you want to work somewhere that supports your professional and personal goals, provides you with opportunities to learn and has a strong culture then Manulife is the place to be. The support I received in the CPA Development Program was tremendous and ranged from financial support, time off to study, mentoring, roles tailored to obtain competencies and more that gave me confidence and the platform to take the next step in my career.

Jared
Financial Analyst

I am proud to work here because of the collaborative and inclusive culture that encourages personal and professional growth, as well as the opportunity to contribute to meaningful projects that truly make a difference.

Nipa
Talent Acquisition Consultant

“Our culture of working together is something I am really proud of. I work with a brilliant team who help and support each other.”

Rommel
Senior Data Engineer

The growth opportunities here are endless. As a global organization, there are so many areas of our business to be discovered and there’s much to be learned.

Amanda
Director, Diversity and Inclusion

Our awards

We are proud of the accomplishments and recognitions received by our business segments, our employees and our company overall. Read on to see some of our recent achievements and honours.

2024 Gallup Exceptional Workplace Award Winner

Manulife has received the 2024 Gallup Exceptional Workplace Award (GEWA) for the second year in a row, which reinforces our commitment to our people. This award recognizes the most engaged workplace cultures in the world.

Manulife Named One of the World’s Best Employers 2023

For the fourth consecutive year in a row, Manulife was named one of the World’s Best Employers by Forbes. We also were recognized by Forbes as one of Canada’s Best Employers for the seventh consecutive year, and one of Canada’s Best Employers for Diversity in 2023.

Best Companies to Work for in Asia 2023

Manulife was named by HR Asia as one of the “Best Companies to work for in Asia in 2023” across six of our Asian markets (mainland China, Hong Kong, Malaysia, Vietnam, Indonesia and the Philippines).

We’ve been recognized as one of Canada’s Top 100 Employers!

For the third year in a row, Mediacorp Canada Inc. has recognized Manulife as one of Canada’s Top 100 Employers. This national competition determines who leads their industries in offering exceptional workplaces. Employers are evaluated using criteria that includes work atmosphere, benefits, development, performance management, communications, and community involvement.

Manulife Recognized as one of Canada's Best Employers for Diversity

Manulife has been named as one of Canada’s Best Employers for Diversity in 2023 by Forbes. This recognition reinforces our commitment to cultivate a diverse and inclusive environment where all colleagues are inspired to bring their authentic and whole selves to work every day. Forbes selected Canada’s Best Employers for Diversity based on an independent survey from approximately 12,000 Canadian workers at companies with at least 500 employees. In addition to the survey, each company’s diversity-related best practices were analyzed and incorporated into the rankings.

Manulife Named to Canada’s Best 50 Corporate Citizens Ranking by Corporate Knights

Manulife has, for the third year in a row, been named a top corporate citizen in Canada by Corporate Knights. We are honoured to be recognized as one of Corporate Knights' leaders on sustainable investments and revenues, as we seek to deliver products and services that improve health outcomes and provide financial security for our stakeholders. This work aligns with our global Impact Agenda, through which we are making ambitious goals to build a better business to better the world.

Manulife – one of the World’s Best Insurance Companies

Manulife has been recognized by Forbes as one of the World’s Best Insurance Companies in 2023. This recognition reinforces our commitment to putting customers first and exceeding expectations through digitization and innovation. In partnership with Statista, Forbes developed its list based on survey responses obtained between mid-March and mid-April from more than 30,000 people in 15 different countries.

Gallup recognizes Manulife as an Exceptional Workplace

Gallup, the organization that conducts engagement surveys for some of the world’s largest global companies, has recognized Manulife as an exceptional workplace for 2023. This award is Gallup’s most distinguished global recognition celebrating companies that have a high performing team and culture.

Manulife recognized as one of Canada's Best Diversity Employers 2023

We’ve been named one of Canada’s Best Diversity Employers by Mediacorp Canada Inc. for the sixth year running. Our global Diversity, Equity. and Inclusion (DEI) aspiration is to cultivate a diverse and inclusive workplace, in which all colleagues are inspired to bring their authentic and whole selves to work, enabling them to thrive personally and professionally to best serve our customers, business partners, and communities.

Manulife included in Bloomberg’s 2023 Gender-Equality Index

Manulife has been named to Bloomberg's Gender-Equality Index for the fifth consecutive year. The Bloomberg Gender-Equality Index (GEI) tracks the performance of public companies committed to disclosing their efforts to support gender equality through policy development, representation, and transparency.

Manulife recognized as one of Canada’s Best Employers

Manulife has been named to the Forbes list of Canada’s Best Employers for the seventh year running. This recognition reinforces our incredible winning team who help to make Manulife a great place to be, and who are committed to making a difference in people’s lives.

Manulife was selected as one of Canada’s Top Employers for Young People for 2023

Manulife has once again been recognized as one of Canada’s Top Employers for Young People by Mediacorp Canada Inc., continuing to make it a priority to recruit and develop young people. We recognize that young people cannot succeed simply based on their technical skills – they also need to learn soft skills. For this reason, each of our programs targeting young people is structured to encourage collaboration, communication skills, relationship building, presentation skills, problem solving and analysis, and leadership abilities.

Manulife named to 2022 Dow Jones Sustainability Index

Manulife has once again been named to the Dow Jones Sustainability Index (DJSI) North America and was one of only [seven] insurers across North America to be included in the index, recognizing the organization's continued and strengthening commitment to sustainability performance. Manulife was placed in the 89th percentile of its industry group with its score benefiting from sustainability progress including ongoing improvements to its environmental, social, and governance (ESG) practices and disclosures.

Canada’s Most Admired Corporate Cultures

Waterstone Human Capital has named Manulife as one of Canada’s Most Admired Corporate Cultures™ of 2021-2022. This national program annually recognizes best-in-class Canadian organizations for having cultures that have helped them enhance performance and sustain a competitive advantage. And we are now in Canada’s Most Admired Corporate Cultures™ Hall of Fame.

We’ve been recognized as one of Canada’s Top 100 Employers!

We already know Manulife is a great place to work and so does Mediacorp Canada Inc. They’re the organization that puts out Canada’s Top 100 Employers list each year – and we’re on it for 2023! This national competition determines who leads their industries in offering exceptional workplaces. Employers are evaluated using criteria that includes work atmosphere, benefits, development, performance management, communications, and community involvement.

Manulife recognized as one of the World’s Best Employers

For the third year in a row, Forbes has recognized Manulife as one of the World’s Best Employers. Forbes developed its list based on a survey of 150,000 employees in 58 countries working full or part time. In partnership with Statista, Forbes collected direct recommendations from our employees and employees at other companies as well as indirect recommendations from workers across industries.

Manulife recognized by the Hong Kong Institute of Human Resources Management (HKIMRM)

Manulife received three awards form HKIMRK: Merit Award for Talent Management; Excellent Award for Diversity and Inclusion; Grand Award of the Year. Overall, these awards recognise the excellence of a service provider in providing its client with a talent attraction strategy; supports diversity and inclusion initiatives; and is seen as the most outstanding example of best practice in action, inspiring Hong Kong HR practitioners with new ideas to help them excel in their profession.

Where will better take your career?

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Fraudlent job alert

Manulife / John Hancock is aware that our brand may be used to carry out fraudulent job postings on partner job boards (i.e. Indeed, Glassdoor and LinkedIn). As a company we take this very seriously and want any future applicant(s) to know that if they apply to a role posted by Manulife / John Hancock they will be redirected to Workday. The public can also report the position to recruitment@manulife.com.

Our Talent Acquisition team does not: post roles independent of Workday, provide advance payments to applicants, communicate with applicants outside our internal email or telephone systems, use Google hangouts or other independent sites, or ask for highly confidential and private information such as personal banking details at the job application stage.